Problem
Despite having 1M+ users, the platform suffered from:
- high bounce rate within the first few minutes
- poor readability of complex math content
- excessive ads and intrusive popups
- difficult navigation and content discovery
👉 Users were leaving quickly due to a friction-heavy experience
Key Insight
Research showed:
- The issue wasn’t the content → it was presentation and clarity
- Ads and popups disrupted focus and reduced trust
- Students needed a clean, distraction-free reading experience
- Some users were willing to pay for ad-free learning
👉 The real problem was experience design, not content quality
Solution
- Redesigned the platform with a readability-first UI, optimized for learning
- Reduced intrusive ads and removed unnecessary popups
- Re-structured content into clear categories and simplified navigation
- Introduced PDF-based learning (ebooks) for ad-free experience and monetization
- Improved presentation of complex math topics using better hierarchy and visuals
- Delivered responsive designs and collaborated closely with developers
Impact
- Reduced bounce rate by 30%
- Increased conversion rate by 15%
- Achieved 90% positive feedback on usability
- Improved engagement through a cleaner, distraction-free experience